Qualification Tool
A scoring reference for judging opportunity fit. Answers stay in this browser session only and no prospect details are collected.
0 of 10 answered
0
Nurture or resolve prerequisites
Keep the account warm and revisit once data access or sponsorship changes.
75-100 strong opportunity | 50-74 requires further discovery | below 50 nurture or resolve prerequisites
1. Is there a measurable revenue or retention problem the business is actively trying to fix?
Business pain - 20 points. A named problem with a number attached is the strongest single qualifier.
2. Is customer data spread across multiple systems, and does that prevent a reliable unified profile?
Customer data fragmentation - 20 points. Three or more systems holding the same customer usually means duplication nobody has solved.
3. How many identifiable customer records does the client hold?
Available customer volume - 10 points. Volume determines whether segmentation and prediction will produce usable results.
4. Has a specific use case been identified, such as cross-sell, repeat purchase or churn reduction?
Identified use case - 15 points. A named use case is what makes a POC measurable.
5. Is there a business sponsor accountable for the outcome?
Executive sponsorship - 10 points. Without a sponsor, a POC rarely converts even when it succeeds technically.
6. Are transaction, profile and engagement data actually available for a POC?
Data accessibility - 10 points. Availability matters more than volume at this stage.
7. Can the client act on an audience once it is produced, through campaign, CRM or contact-centre channels?
Activation capability - 10 points. If nothing can be activated, the POC produces insight the client cannot use.
8. Is there a target decision date and an indicative budget for a POC?
Budget and timeline - 5 points. A date is often a better signal than a stated budget.
9. Can the client provide technical support for a POC, including a named technical contact?
Data accessibility - context only, not scored. Recorded for the summary and risk list; does not add to the score.
10. Are campaigns based mainly on broad segments rather than customer-level relevance?
Business pain - context only, not scored. Recorded to support the discovery narrative; does not add to the score.
Qualification summary
Editable before sharing internally.
Qualification summary - [Company name]
Industry: Retail & E-commerce | Contact: [Contact] ([Role])
Score: 0/100 - Nurture or resolve prerequisites
Assessment
Keep the account warm and revisit once data access or sponsorship changes.
Stated challenge
[Not captured yet]
Missing information
- Business pain: Is there a measurable revenue or retention problem the business is actively trying to fix?
- Customer data fragmentation: Is customer data spread across multiple systems, and does that prevent a reliable unified profile?
- Available customer volume: How many identifiable customer records does the client hold?
- Identified use case: Has a specific use case been identified, such as cross-sell, repeat purchase or churn reduction?
- Executive sponsorship: Is there a business sponsor accountable for the outcome?
- Data accessibility: Are transaction, profile and engagement data actually available for a POC?
- Activation capability: Can the client act on an audience once it is produced, through campaign, CRM or contact-centre channels?
- Budget and timeline: Is there a target decision date and an indicative budget for a POC?
- Data accessibility: Can the client provide technical support for a POC, including a named technical contact?
- Business pain: Are campaigns based mainly on broad segments rather than customer-level relevance?
Key risks
- Business pain scored below expectation. A named problem with a number attached is the strongest single qualifier.
- Customer data fragmentation scored below expectation. Three or more systems holding the same customer usually means duplication nobody has solved.
- Available customer volume scored below expectation. Volume determines whether segmentation and prediction will produce usable results.
- Identified use case scored below expectation. A named use case is what makes a POC measurable.
- Executive sponsorship scored below expectation. Without a sponsor, a POC rarely converts even when it succeeds technically.
- Data accessibility scored below expectation. Availability matters more than volume at this stage.
- Activation capability scored below expectation. If nothing can be activated, the POC produces insight the client cannot use.
- Budget and timeline scored below expectation. A date is often a better signal than a stated budget.
Recommended next step
Keep the account in nurture. Revisit once data access or business sponsorship is in place.
Suggested use cases
- Cross-sell to inactive customers: Recovers revenue from a base that is already familiar with the brand and costs less to reach than new customers.
- Convert first-time buyers into repeat buyers: Improves second-purchase rate, the single strongest predictor of long-term customer value.
- High-value customer identification: Concentrates attention and offers where they generate the most revenue and protect the most margin.
Internal partner note
Internal only - not for the client.
INTERNAL - NOT FOR CLIENT
Account: [Company name] (Retail & E-commerce, [Country])
Contact: [Contact name], [Role]
Partner: [Partner name]
Stage: Identified
Qualification score: 0/100 - Nurture or resolve prerequisites
Records: not confirmed
CRM: not confirmed | Marketing platform: not confirmed
Stated challenge
[Known business challenge]
Selected use cases
- [Select use cases in the Industry Use Cases section]
Assessment
Keep the account warm and revisit once data access or sponsorship changes.
Next action
Define next action
Prospect follow-up
Client-facing. Review before sending.
Hello [Contact name],
Thank you for the discussion. Recording what we heard so we are working from the same understanding.
Current challenge
[Known business challenge]
Use cases we would recommend testing first
- [Select use cases in the Industry Use Cases section]
Why these
Each one uses data [Company name] already holds, produces an output your team can activate, and can be measured against a control group.
Recommended next step
Agree a four-week proof of concept covering two data sources and up to three use cases.
If anything above is inaccurate, please correct it and I will update the summary.
Kind regards,
[Partner name]
[Partner email] | [Partner phone]
